Security Officer- Overnight

Loews Hotels & Co•Coral Gables, FL

5d•Onsite

About The Position

Loews Coral Gables Hotel is seeking a vigilant and proactive Security Officer to help protect guests, team members, and hotel property. The role patrols the hotel, monitors access and security systems, responds to emergencies, and helps maintain a safe, welcoming environment. The Security Officer also documents incidents and visitor access, enforces hotel policies, assists guests, and coordinates with management and colleagues on safety matters. Regular attendance and participation in required training sessions and meetings are expected. Schedules may vary according to business needs, and other duties may be assigned.

Requirements

Previous experience in hotel security or a related field is required; 1–3 years of experience is preferred.
Ability to remain calm and make sound decisions in high-pressure situations is required.
Ability to operate departmental vehicles, including electric transport vehicles, is required.
High school diploma or equivalent.
Strong observational and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in report writing and documentation.
Ability to work flexible hours, including nights, weekends, and holidays, as required.
Willingness to participate in off-site training or refresher courses as required.
Limited local travel for training or inter-departmental meetings may be required.

Nice To Haves

Basic first-aid certification or ability to administer first aid.
Associate’s degree in criminal justice, security management, or a related field.
Knowledge of security systems, safety regulations, and emergency response protocols.
Experience using CCTV systems and other security technology.
Customer service or hospitality experience.
Background in law enforcement or military service.
Additional certifications in security training, conflict resolution, or emergency response.

Responsibilities

Monitor and control access to team member entrances.
Conduct regular hotel patrols to identify and address safety hazards.
Respond to emergencies according to established Emergency Response Procedures.
Maintain detailed visitor-access and package-removal logs.
Inspect packages entering and exiting the property.
Document security incidents and actions taken.
Enforce hotel policies and regulations consistently.
Interact professionally with guests and address their concerns.
Monitor CCTV systems and promptly report suspicious activity.
Communicate safety-related maintenance issues to management.
Manage lost and found items.
Collaborate with team members on health and safety training initiatives.
Maintain regular attendance and attend mandatory training sessions and meetings.
Perform other duties as assigned.