Security - Officer Security

St. Camillus•Wauwatosa, WI

About The Position

St. Camillus is seeking a professional, dependable, and customer-focused Security Officer to serve as the first point of contact for visitors and as a member of the campus safety team. This dual-role position combines security responsibilities with front desk operations to help provide residents, guests, and employees with a safe and welcoming environment. The ideal candidate is observant, calm under pressure, and committed to exceptional service while maintaining a secure community.

Requirements

High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to remain calm and professional during stressful situations.
Excellent customer service and interpersonal skills.
Ability to identify and respond appropriately to unusual or emergency situations.
Ability to work weekends and some holidays as needed.

Nice To Haves

One year of security experience.
Knowledge of emergency response procedures and systems.
Experience working with communication systems, switchboards, and office equipment.

Responsibilities

Conduct regular security rounds of campus buildings and parking areas.
Monitor entrances and help maintain campus safety and security.
Welcome, assist, and direct residents, visitors, families, and guests.
Operate the switchboard and paging systems, and answer and route incoming calls.
Respond to inquiries and provide information while maintaining confidentiality.
Monitor resident Morning Check-In Services and assist with administrative tasks as needed.
Report unusual conditions, maintenance issues, safety concerns, and suspicious activity.
Respond appropriately during emergencies and contact emergency services when necessary.
Accurately document incidents, safety concerns, and emergency situations.
Receive and communicate resident and visitor feedback to appropriate departments.
Distribute mail, packages, and employee paychecks according to established procedures.
Maintain a clean, organized, and professional work environment.
Demonstrate courtesy, patience, and respect in every interaction.
Perform other duties as assigned.