Security Officer - Security

Glens Falls Hospital•Glens Falls, NY

15h•Onsite

About The Position

Glens Falls Hospital is seeking a reliable Security Officer to help protect patients, staff, and visitors and maintain a safe hospital environment. The role is a visible, helpful presence on campus and includes patrolling hospital buildings and grounds, staffing visitor check-in stations, and guiding people through Emergency Department metal detectors. Officers respond to requests from clinical staff, assist visitors, provide minor roadside help, de-escalate tense situations, and support staff during high-risk patient situations and emergencies. The position also involves working with local police when necessary, safeguarding patient valuables, completing confidential shift reports on a computer, and respectfully releasing remains to funeral homes or coroners. Required annual New York State security training, crisis intervention courses, and emergency drills are completed on the clock. Compensation is $21.00 to $30.50 per hour. The exact rate is determined case by case based on experience, education, and relevant certifications, and may exceed the listed range.

Requirements

High school diploma or GED.
Active New York State Security Guard Certification.
Valid driver's license.
Ability to read and interpret documents, including safety rules and policies and procedures.
Ability to write routine reports and correspondence.
Ability to project a professional image and remain friendly, personable, and alert to customer needs.
Ability to communicate effectively and positively with all individuals, including in adverse situations.
Ability to defuse potentially violent situations.
Basic math skills, including performing arithmetic and computing in all units of measure.
Ability to solve practical problems and handle varied situations related to security work.
Ability to use or learn computers.
Ability to balance multiple tasks and priorities.
Ability to walk stairs, stand for long periods, and respond quickly to codes.

Nice To Haves

Security experience is preferred.

Responsibilities

Patrol hospital buildings and grounds.
Staff visitor check-in stations and guide people through Emergency Department metal detectors.
Respond to requests for assistance from nurses and doctors, escort visitors, and provide minor roadside assistance such as jump-starting cars.
Use communication and de-escalation skills to calm individuals who may be aggressive, upset, or confused.
Stand by to assist clinical staff during high-risk patient situations.
Respond immediately to emergency codes and work with local police when necessary.
Log and secure patient valuables.
Prepare confidential shift reports on a computer.
Manage the respectful release of remains to funeral homes or coroners.
Complete required annual New York State security training, crisis intervention courses, and emergency drills.