Security Officer Unarmed Patrol Customer Support

Allied Universal•Pittsburgh, PA

About The Position

As an Unarmed Patrol Officer at a financial institution in Pittsburgh, Pennsylvania, you will safeguard clients by monitoring and patrolling assigned areas, maintaining a visible presence to help deter security-related incidents, and providing customer service and communication. You will use computer or tablet tools as needed to support daily operations and work with a team that values integrity, innovation, and teamwork. This is a full-time position paying $22.75 per hour. The listed schedule is Monday, Tuesday, Friday, Saturday, and Sunday from 7:00 AM to 3:00 PM.

Requirements

  • Possess a high school diploma or equivalent.
  • Be at least 18 years old for unarmed roles.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to clients, visitors, and employees by carrying out security procedures, site-specific policies, and emergency response activities when appropriate.
  • Monitor access points, verify authorization as required, and help direct visitors according to site procedures.
  • Respond to incidents, alarms, and critical situations calmly and professionally, escalating concerns through established communication channels.
  • Conduct regular and random unarmed patrols of the facility, parking areas, and perimeter to deter unauthorized activity and identify security concerns.
  • Complete accurate activity reports, incident documentation, and shift logs according to company and site requirements.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology to view and claim additional shifts.
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