Security Officer Part Time Visitor Desk

Allied Universal•Austin, TX
•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer for a healthcare front desk in Austin, Texas. The role welcomes visitors, manages access credentials, monitors entry activity, and provides customer service and communication to help maintain a professional, secure environment for staff, patients, and guests. The posted schedule is Monday through Friday, 2:00 p.m. to 7:00 p.m. The pay rate is $21.00 per hour.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation and, where permitted by law, a drug screen.
  • State or local licensing may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Access control and badge experience.
  • CPR certification.
  • Customer service experience.

Responsibilities

  • Provide customer service to patients, visitors, staff, and vendors at a healthcare front desk, following site-specific procedures and security policies.
  • Monitor access, greet and screen visitors, verify credentials as required, and maintain accurate visitor records.
  • Respond calmly and professionally to incidents, visitor concerns, and critical situations, following emergency response procedures.
  • Monitor front desk activity and report suspicious behavior, access concerns, hazards, and policy violations to appropriate personnel.
  • Direct visitors, communicate location information, and support a professional and welcoming environment.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Participation in a retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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