Security Officer Full Time Shopping Mall

Allied Universal•Nottingham, MD

6d•Onsite

About The Position

Allied Universal is hiring a full-time unarmed Security Officer for a shopping mall in Nottingham, Maryland. The officer will serve and safeguard clients at a retail and mall location by monitoring and patrolling assigned areas, maintaining a visible presence to help deter security-related incidents, and providing customer service to visitors and tenants. The role involves communicating clearly, responding to concerns, supporting a welcoming environment, following site-specific procedures, and assisting with emergency response activities when appropriate. The posted schedule is Monday, Friday, Saturday, and Sunday from 1:00 PM to 9:00 PM. The pay rate is $18.70 per hour. Applicants must be at least 21 years old and have a high school diploma or equivalent. Employment is conditional on a background investigation and drug screening, as permitted by law. Applicable licensing may be required before employment, depending on state and local requirements. A valid driver’s license is required only for driving positions.

Requirements

Must be at least 21 years of age.
Must possess a high school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Ability to lift more than 20 pounds is preferred.

Responsibilities

Provide customer service to tenants, shoppers, visitors, and employees by following security procedures and site-specific policies and, when appropriate, carrying out emergency response activities.
Conduct regular and random foot and/or vehicle patrols of common areas, parking areas, the exterior perimeter, and access points to deter unauthorized activity and identify concerns.
Respond calmly and constructively to incidents, disturbances, and critical situations; notify appropriate personnel and document observations according to site procedures.
Assist with monitoring access to restricted areas and observing visitor and contractor activity; report suspicious behavior, property damage, and maintenance concerns.
Maintain accurate daily activity reports, incident reports, and patrol documentation.
Communicate professionally with site management and Allied Universal leadership.