Security Officer in Downtown (Security)

United Security•Boston, MA

About The Position

United Security, Inc. is seeking a vigilant, professional, and customer-focused Security Officer to help protect hotel guests, staff, and property. The role involves maintaining a visible security presence, monitoring security systems, responding to incidents, supporting guests and employees, and ensuring compliance with safety procedures and company policies. The position is Monday through Friday, 3 p.m. to 11 p.m.

Requirements

  • High school diploma.
  • Computer literacy.
  • At least 2 years of experience working with integrated security systems.
  • Advanced skill level with Microsoft Office.
  • Problem-solving ability and excellent written and verbal communication skills.
  • Strong organizational and listening skills, with the ability to multitask projects.
  • Ability to work independently with limited supervision.
  • Ability to remain calm and act quickly in emergency situations.
  • Physical fitness to stand and walk for long periods and respond rapidly when needed.
  • Flexible schedule, including availability for night shifts, weekends, and holidays.

Nice To Haves

  • Proven security experience is preferred.

Responsibilities

  • Regularly patrol the lobby, guest floors, public areas, and back-of-house areas to maintain a visible presence and deter security threats.
  • Monitor CCTV, fire alarms, and access control systems.
  • Respond promptly to emergencies, alarms, disturbances, theft, medical emergencies, and fires.
  • Help control access to restricted areas and ensure only authorized personnel enter.
  • Enforce rules and policies professionally and respectfully.
  • Write clear, detailed reports on incidents, patrols, and daily activities.
  • Assist guests and employees with safety-related issues or concerns.
  • Coordinate with local fire, police, and ambulance services when needed.
  • Investigate property damage, theft, and other suspicious activity.
  • Support crowd control during events or high-occupancy periods.
  • Ensure compliance with safety and health procedures, company policies, and legal requirements.

Benefits

  • Competitive pay
  • Recognition and reward programs
  • Training and career development opportunities
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays
  • Paid vacation
  • Paid sick days
  • 401(k) retirement plan for full-time employees
  • DailyPay access
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