Armed Security Officer - Downtown Lobby Officer

Allied Universal•San Antonio, TX

About The Position

As an Armed Security Officer at a financial institution in San Antonio, Texas, you will help safeguard the client while providing professional, service-focused front desk support. You will welcome visitors, manage access control and badge procedures, monitor entry activity, and maintain a visible presence to deter incidents. The role involves following site-specific security procedures and policies, communicating with visitors, employees, vendors, and leadership, and responding to incidents and emergencies according to established protocols. This is a full-time position paying $19.00 per hour. The schedule is Monday through Friday, 4:00 PM to 12:00 AM.

Requirements

  • Possess a Level III Armed Certification in Texas.
  • Be at least 21 years of age for an armed role.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment.
  • Submit to a drug screen as a condition of employment, to the extent permitted by law.
  • Meet applicable state and local licensing requirements, which may be required before employment.

Nice To Haves

  • Customer service experience.
  • Comfort using a computer or tablet.
  • Access control and badge experience.
  • An armed guard card or license.

Responsibilities

  • Provide customer service to visitors, employees, and vendors at the front desk while following site-specific security procedures and policies.
  • Monitor access by greeting visitors, verifying identification and authorization, issuing visitor credentials, and maintaining visitor logs as required.
  • Answer incoming calls, provide directions and general information, and communicate professionally with employees, visitors, and Allied Universal leadership.
  • Monitor cameras, alarms, and access-control equipment, and report unusual activity or equipment concerns according to site procedures.
  • Respond calmly to incidents, alarms, and emergencies, follow established response protocols, and notify appropriate personnel.

Benefits

  • Access to technology for viewing and claiming additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
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