Security Officer - Base Operator, at M&T Bank Stadium

Maryland Stadium Authority•Baltimore, MD

2d•Onsite

About The Position

This is a regular, full-time Security Officer position assigned to the M&T Bank Stadium Security Operations Center (SOC) at the Camden Yards Sports Complex. The SOC operates 24 hours a day, seven days a week to help ensure the safety and security of the facility and its visitors. Candidates must be available to work evenings, nights, weekends, and holidays. The officer monitors and operates surveillance, alarm, access control, and building life-safety systems; tracks communications and security activity; enforces facility access and delivery procedures; and coordinates responses to alarms, emergencies, and other incidents. The role also involves monitoring contractor patrols, maintaining security records, investigating incidents, assisting employees and visitors with credentials and access, participating in emergency drills, and collaborating with security personnel, facility management, and external stakeholders. Other duties may be assigned by the security management team. Work may be performed in a standard office environment, usually with moderate noise but occasionally louder because of alarms or equipment. The role may require overtime, including evenings and weekends. Physical activities include prolonged walking, standing, or sitting; lifting up to 15 pounds; operating office and specialized equipment; driving to various locations; communicating verbally; and potentially climbing ladders. Reasonable accommodations may be made for employees with disabilities to perform essential functions.

Requirements

High school diploma or GED certification.
Three years of physical security experience within the last five years, in private security, military, law enforcement, or corrections.
Successfully pass background screening, including local, state, and federal criminal record checks.
Possess a valid driver’s license; employees assigned duties requiring motor vehicle operation must hold a license valid in Maryland.
Basic knowledge of general security practices and response procedures.
Basic knowledge of building and life-safety alarm systems.
Proficiency with security-related tools and equipment, including two-way radios, office equipment, computer hardware and software, and video management software.
Situational awareness skills and high ethical standards.
Interpersonal and customer service skills to handle sensitive and confidential situations.
Ability to meet performance standards, including attendance and punctuality; adapt to shifting priorities, demands, and timelines; and work independently and in a team-oriented environment.
Ability to learn, read, and write; prioritize and execute tasks in a high-pressure environment; and communicate clearly and concisely orally and in writing.
Critical thinking, problem-solving, adaptability, communication, and teamwork skills.
Availability to work evenings, nights, weekends, and holidays.
Applicants may be required to complete assessments of job-related skills as a condition of employment.

Responsibilities

Monitor and operate surveillance systems, including security cameras, alarms, access control, and building life-safety systems, to detect and respond to emergencies, hazards, threats, or breaches.
Monitor radios, phones, and computer systems to maintain situational awareness and coordinate responses.
Enforce building access and delivery procedures, including access control, identification checks, and visitor and vehicle screening.
Monitor contractor security patrols and check that security protocols are followed.
Respond to alarms, disturbances, and other incidents; assess situations and coordinate with onsite security personnel or external authorities as appropriate.
Maintain accurate incident reports, shift logs, and equipment maintenance logs.
Investigate security incidents or breaches, including gathering evidence, interviewing witnesses, and collaborating with law enforcement when necessary.
Assist employees, visitors, and contractors entering or leaving the facility by verifying credentials, issuing access badges, assigning keys and access, and enforcing procedures.
Participate in training exercises and drills to practice emergency response and improve readiness, teamwork, and communication.
Collaborate with security personnel, facility management, and external stakeholders on security strategies, risk assessments, and contingency plans.
Perform other duties and functions appropriate to the position as assigned by the security management team.