Security Officer - Dispatch

Barbier Security Group•Oakland, CA

3d•Onsite

About The Position

Barbier Security Group is hiring a Dispatch Security Officer at a private university in Oakland. The position serves as the central communications hub for campus safety operations, helping maintain a secure environment through proactive monitoring, dispatch protocols, and clear coordination during incidents. The officer receives emergency and non-emergency calls, monitors safety systems, dispatches personnel, and documents routine and unusual events on or near university facilities. The role requires knowledge of campus rules and professional communication with faculty, staff, students, and visitors. The posting describes a full-time swing schedule from Sunday through Wednesday, at $27.50 per hour. The role also includes patrol and surveillance duties, incident response, emergency preparedness, conflict de-escalation, and accurate reporting. Candidates must meet the listed physical requirements, including prolonged standing, walking, or sitting; stair climbing; lifting up to 50 pounds; and responding quickly to emergencies.

Requirements

Must be at least 18 years old.
Must be eligible to work in the United States.
High school diploma or equivalent required.
Must possess a current California Guard Card License.
Must have a valid driver’s license and a clean driving record for three years.
Reliable transportation is necessary.
Proficiency in basic computer and smartphone usage.
Must speak, read, and write English to create accurate reports.
Strong listening skills, patience, and compassion, particularly when interacting with community members experiencing emotional or psychological challenges.
Ability to remain calm in crisis situations, think critically, de-escalate conflicts, and communicate effectively.
Must maintain a positive, professional demeanor and adhere to laws, regulations, company policies, and confidentiality standards.
Must comply with company and client policies and procedures and be open to performance improvement.
Clear understanding of emergency response procedures and protocols.
At least one year of experience in security, mobile patrol, or event staff roles.
Ability to work independently with minimal supervision.
Must successfully pass a background check and drug screening.
Ability to stand, walk, or sit for extended periods, including traversing outdoor areas with uneven surfaces.
Ability to climb stairs regularly and navigate multi-level buildings.
Ability to lift and carry up to 50 pounds.
Ability to withstand hot, cold, rainy, or windy weather during outdoor patrols.
Manual dexterity to handle and operate security equipment.
Ability to sprint short distances when needed to respond to emergencies.
Physical stamina to work long hours while remaining alert and focused.
Ability to kneel, crouch, and bend.
Strong vision and hearing to observe surroundings, monitor security systems, and detect alarms or sounds of distress.

Nice To Haves

Additional language skills are a plus.

Responsibilities

Receive inbound emergency and non-emergency calls.
Monitor safety systems and dispatch personnel as needed.
Maintain accurate, real-time documentation of routine and unusual events on or near university facilities.
Perform regular patrols of assigned areas, including multi-level buildings and outdoor spaces.
Respond swiftly to emergencies or incidents and assist with evacuations and other emergency responses.
Operate security equipment such as radios, keys, and locks.
Lift and carry equipment or materials weighing up to 50 pounds and assist with moving necessary supplies.
Monitor surroundings and identify potential security threats, alarms, or sounds of distress.
De-escalate stressful or potentially volatile situations professionally and patiently.
Maintain focus and alertness throughout long shifts.
Keep detailed activity logs and prepare clear, precise incident reports.
Uphold a professional demeanor and comply with legal standards, company policies, and client-specific protocols.
Maintain grooming and uniform standards.
Communicate respectfully and courteously with the public, clients, and team members.
Perform other related duties as assigned.