Security Officer (PM Shift)

Pyramid Global Hospitality•Oklahoma City, OK

3d•Onsite

About The Position

The Security Officer is responsible for the safety and security of guests, employees, and property at OKANA Resort & Indoor WaterPark. The role supports other departments to help ensure high levels of guest and employee service while maintaining a professional, courteous, and collaborative approach. The officer carries out property and Benchmark safety policies, conducts preventive patrols, responds to emergencies, assists people who may be in danger or need medical attention, and helps preserve a comfortable and non-threatening environment. The position also includes securing confidential information, completing and reviewing reports, supporting compliance with liquor laws, and assisting with security-related programs. A flexible schedule that includes nights, weekends, and holidays is required.

Requirements

High school diploma or equivalent.
Two years of Security or Police experience, military or civilian; hotel-environment exposure is preferred.
Two years of college in a safety, security, or hospitality-related discipline.
Ability to work a flexible schedule that includes nights, weekends, and holidays.
High-quality written and oral communication skills.

Nice To Haves

Prior hospitality or purchasing experience.
At least one year of customer service experience.
Security or Police experience with exposure to the hotel environment.
First Aid/CPR certification; instructor rating preferred.

Responsibilities

Carry out property and Benchmark safety policies and procedures while maintaining professionalism and teamwork.
Follow safety procedures to ensure a safe working environment for guests and associates.
Conduct timely, high-visibility preventive patrols to reduce opportunities for crime.
Promote and preserve peace on the premises to provide a comfortable and non-threatening environment for guests and employees.
Aid individuals who are in danger of physical harm or seek aid for them, and assist people needing medical attention.
Respond to emergencies according to the property's Emergency Service Procedures.
Protect guest and employee information in written reports and general business operations.
Complete Daily Activity and Incident Reports.
Help ensure compliance with liquor laws.
Assist in developing and presenting security-related programs.
Review and edit written records produced by Security Officers.
Perform other job classifications as determined necessary by the immediate superior.