Safety & Security Officer (PM)
About The Position
The Safety & Security Officer patrols property areas, assists owners and guests with room access, and monitors closed-circuit televisions, perimeter alarms, duress alarms, and fire life safety systems. The officer locks property entrances when required and conducts daily physical hazard inspections. The role responds to accidents and emergencies, contacts EMS or provides first aid/CPR as needed, assists owners, guests, and associates during emergencies, and notifies appropriate individuals about incidents. Duties also include defusing disturbances, requesting outside assistance when necessary, resolving safety hazards, escorting unwelcome persons from the property, and responding to vehicle accidents and thefts. The officer documents Loss Prevention incidents, prepares shift summaries and daily activity reports, maintains confidentiality of reports and documents, and releases information only to authorized individuals. The role also conducts investigations, gathers evidence, and interviews relevant parties. It requires professional customer service, clear communication, teamwork, and compliance with company policies and quality standards.
Requirements
- Valid Hawaii State Guard Card.
- Ability to work third shift (overnight).
- Attention to customer service and a professional, pleasant personality.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to stand, sit, or walk for an extended period or an entire work shift.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Responsibilities
- Patrol all areas of the property and assist owners and guests with room access.
- Monitor closed-circuit televisions, perimeter alarm systems, duress alarms, and fire life safety systems.
- Lock property entrances when required and conduct daily physical hazard inspections.
- Respond to accidents and emergencies; contact EMS or administer first aid/CPR as required.
- Assist owners, guests, and associates during emergency situations and notify appropriate individuals about incidents.
- Defuse disturbances and call for outside assistance when necessary.
- Complete incident reports for Loss Prevention incidents and prepare shift summaries and daily activity reports.
- Resolve safety hazards and escort unwelcome persons from the property without interrupting orderly operations.
- Respond to vehicle accidents and thefts and request assistance using proper code responses.
- Maintain the confidentiality of Loss Prevention and property reports and documents, sharing information only with authorized individuals.
- Conduct investigations, gather evidence, and interview relevant parties.
- Report accidents, injuries, and unsafe work conditions to a manager; complete safety training and certifications.
- Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect company assets, and safeguard proprietary information.
- Welcome and acknowledge owners and guests, anticipate and address their service needs, assist individuals with disabilities, and express appreciation.
- Communicate professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
- Develop positive working relationships, support team goals, and respond appropriately to other associates’ concerns.
- Comply with quality assurance expectations and standards.
- Perform other reasonable job duties as requested by Supervisors.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
