Security Officer-Security-Full Time

Pinehurst•Pinehurst, NC

About The Position

The Security Officer’s primary purpose is to maintain a safe and secure Resort. The role responds to incidents and accidents on Resort property, conducts investigations, patrols Resort properties, controls access, and supports guest and employee safety. The position involves driving a company or company-insured vehicle and requires a valid driver’s license, successful pre-employment and annual Motor Vehicle Reports (MVRs), and compliance with safe-driving practices and company policies. The officer prepares detailed reports and shift, vehicle, and equipment logs; conducts bag and package checks as directed; issues and tracks employee keys; inspects safety equipment; responds to guest inquiries about lost property; and uses telephones and two-way radios to receive and dispatch calls. The employee may work varied or extended shifts, including days, evenings, overnights, weekends, and holidays. The job involves regular standing, walking, sitting, and communicating, as well as frequent handling, carrying, reaching, climbing or balancing, and bending, kneeling, crouching, or crawling. The employee frequently lifts or moves up to 30 pounds and may sometimes need to run or jog. Work includes exposure to moving mechanical parts and outdoor weather, and occasional exposure to heights, fumes or airborne particles, and toxic or caustic chemicals. Some work areas may have high noise levels and require working in low light, darkness, or overnight environments.

Requirements

High school diploma or GED.
At least 1 year of previous law enforcement, security, emergency services, or military experience, or an equivalent combination of education and experience.
Valid driver’s license.
Successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs according to company guidelines.
Ability to follow safe, defensive driving practices and company policies, including the Substance Abuse Policy.
Ability to interview, gather, and document statements and prepare detailed reports accurately and professionally.
Strong attention to detail and accuracy.
Solid PC skills, including Microsoft Office applications, and internet savvy.
Ability to read and follow maps and directions.
Ability to meet the physical demands of the position, including frequently lifting and/or moving up to 30 pounds.
Ability to work in low light, darkness, and overnight environments.

Nice To Haves

Background in a hospitality or customer service environment.
Knowledge of CCTV systems and familiarity with alarm systems and keyless-entry systems.

Responsibilities

Maintain a safe and secure Resort.
Drive a company or company-insured vehicle responsibly, follow traffic laws and company policies, report accidents promptly, and cooperate with insurance investigations.
Identify, fix, or report unsafe conditions or equipment.
Respond to incidents and accidents on property and conduct thorough investigations.
Interview people and gather and document statements accurately and professionally.
Write and distribute detailed reports using the standard department format.
Conduct detailed vehicle and/or foot patrols of Resort properties as directed.
Use Resort-wide CCTV systems and work with alarm and keyless-entry systems as needed.
Conduct bag and package checks as directed by a supervisor or management and control access to property.
Read and follow maps and directions.
Issue keys to employees and maintain key logs.
Use and care for issued equipment.
Escort employees, guests, and members to parking lots as requested.
Inspect fire and other safety equipment and learn and operate the Resort fire and burglar alarm systems.
Handle lost-and-found items, including logging, storing, releasing, and shipping them; respond to guest inquiries about lost or forgotten property and follow up as directed.
Use telephones and two-way radios to receive and dispatch calls.
Maintain complete and accurate daily shift, vehicle, and equipment inventory logs.
Direct traffic as requested.
Distribute paychecks.
Work varied and/or extended shifts, including days, evenings, overnights, weekends, and holidays.