Security Officer-Security-Full Time

Pinehurst Careers•Pinehurst, NC

1d•$15

About The Position

The Security Officer’s primary purpose is to maintain a safe and secure resort. The role supports Pinehurst’s culture and guest, member, and employee experience by carrying out assigned duties consistently and handling other duties as assigned in a changing environment. The position includes patrolling resort properties, responding to incidents and accidents, investigating and documenting events, controlling access, and supporting resort safety systems and procedures. It also involves driving a company or company-insured vehicle, maintaining logs and equipment, assisting guests and employees, and handling lost-and-found items. The role may require varied or extended shifts, including days, evenings, overnights, weekends, and holidays.

Requirements

High school diploma or GED.
At least 1 year of previous law enforcement, security, emergency services, or military experience, or an equivalent combination of education and experience.
Valid driver’s license.
Successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs according to company guidelines.
Follow safe, defensive driving practices, traffic laws, and company policies, including the Substance Abuse Policy; do not drive while impaired.
Strong attention to detail and accuracy.
Solid PC skills, including Microsoft Office applications, and internet savvy.
Ability to interview effectively and clearly, gather information, and document statements professionally and in detail.
Ability to read and follow maps and directions.
Ability to work varied and/or extended shifts, including days, evenings, overnights, weekends, and holidays.
Meet the physical requirements of the role, including frequently lifting and/or moving up to 30 pounds and working in low-light, dark, and overnight environments.

Nice To Haves

Background in a hospitality or customer service environment.
Knowledge of CCTV systems resort-wide and familiarity with alarm and keyless-entry systems.

Responsibilities

Identify, fix, or report unsafe conditions or equipment.
Respond to incidents and accidents on property and conduct thorough investigations.
Interview people, gather and document statements, and prepare and distribute detailed reports in the standard department format.
Conduct thorough vehicular and/or foot patrols of resort properties as directed.
Use resort-wide CCTV systems and work with alarm and keyless-entry systems; learn and operate the resort fire and burglar alarm systems.
Conduct bag and package checks as directed by a supervisor or management.
Control access to the property.
Read and follow maps and directions.
Issue keys to employees and maintain key logs.
Use and care for all issued equipment.
Escort employees, guests, and members to parking lots as requested.
Inspect fire and other safety equipment.
Handle lost-and-found items, including logging, storing, releasing, and shipping them; respond to guest inquiries about lost or forgotten property and follow up to completion as directed.
Use a telephone and two-way radio to receive and dispatch calls.
Maintain complete and accurate daily shift, vehicle, and equipment inventory logs.
Direct traffic as requested.
Distribute paychecks.
Drive company or company-insured vehicles safely, comply with traffic laws and company policies, report accidents immediately, and cooperate with insurance claims investigations.
Work varied and/or extended shifts, including days, evenings, overnights, weekends, and holidays.