Security Officer - Security - Full Time

Ocean Casino Resort•Atlantic City, NJ

About The Position

The Security Officer provides security coverage to protect the safety and assets of patrons, team members, and the company. Officers may be assigned to posts in the hotel, casino resort, and exterior environments, and must comply with New Jersey regulatory requirements. The role involves responding to guest needs and disturbances, monitoring activity, documenting incidents, and protecting company funds and property. Assignments may require working on a two-wheeled mountain bike or in a motorized vehicle in varied environments and conditions. The position involves exposure to casino conditions, including secondhand smoke, excessive noise, and the pressures of a fast-paced customer-service environment. Officers must be able to work evenings, weekends, holidays, and overtime, and may be required to testify in court on or off duty. The role requires standing for an entire shift, moving throughout hotel and casino areas, communicating by radio and telephone, and performing physical tasks including lifting or pushing/pulling up to 50 pounds.

Requirements

  • High school diploma or equivalent.
  • Ability to communicate effectively in English.
  • Ability to handle all types of guest-related situations.
  • Basic arithmetic skills, including addition, subtraction, division, and multiplication.
  • Ability to investigate incidents and complete written reports as instructed.
  • Valid New Jersey driver's license.
  • Ability to talk on and hear a two-way radio and telephone.
  • Correctable visual acuity of 20/20, with normal color, peripheral, and night vision.
  • Ability to stand for an entire shift and move throughout casino and hotel areas.
  • Ability to work under adverse conditions, including overtime, evenings, weekends, and holidays, and to testify in court on or off duty.
  • Ability to lift, push, or pull up to 50 pounds.
  • Ability to perform physical activities including standing, kneeling or crouching, sitting, bending, lifting, grasping or handling, and reaching.

Nice To Haves

  • Previous casino security or law enforcement experience.

Responsibilities

  • Provide security coverage to protect patrons, team members, and company assets.
  • Work assigned posts in hotel, casino resort, and exterior environments to deter and prevent illegal or terroristic activities, hazards, and company or regulatory violations.
  • Assist guests with illnesses, injuries, and requests for information.
  • Issue temporary access badges.
  • Monitor employee activities throughout the hotel and casino complex to maintain rules and regulations.
  • Observe exterior areas and report suspicious vehicles, smoke, and other concerns to security dispatch by radio or telephone.
  • Respond to disturbances and attempt to defuse incidents verbally; become involved in physical confrontations when necessary.
  • Move and protect company funds throughout the premises, including lifting and pulling carts.
  • Prepare detailed reports documenting incidents involving the property, guests, and team members as directed.
  • Escort team members to and from their vehicles when requested.
  • Carry out assignments on a two-wheeled mountain bike and/or in a motorized vehicle when assigned.
  • Comply with New Jersey regulatory requirements.

Benefits

  • Free meal on shift
  • Training and development
  • Health care plan, including medical, dental, and vision
  • Retirement plan (401k)
  • Life insurance (basic, voluntary, and AD&D)
  • Paid time off
  • Free parking
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