Security Officer, Full-Time Days

Orlando Health•Clermont, FL

23h•Onsite

About The Position

The Security Officer provides security services to ensure the order and safety of patients, visitors, and hospital personnel at Orlando Health South Lake Hospital in Clermont, Florida. This is a full-time day-schedule position in the Security Department. Officers patrol hospital areas, respond to safety and security incidents, assist patients and staff, and coordinate with medical staff and law enforcement as needed.

Requirements

High school graduate or equivalent.
Basic knowledge of Microsoft Word for report writing.
Valid Florida driver's license and insurability under Orlando Health insurance carrier requirements and standards.
Obtain a State of Florida Class D Security Officer License through the Florida Department of Agriculture and Consumer Services within 120 days of hire and renew it biannually before expiration.
Obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire and renew it annually before expiration.
Obtain and maintain a Basic Security Officer Certification or higher through the International Association of Hospital Security and Safety within 120 days of hire.
Maintain reasonably regular, punctual attendance consistent with applicable Orlando Health policies and legal standards.

Responsibilities

Escort visitors, employees, and students upon request.
Patrol hospital areas internally and externally on foot, bicycle, and/or vehicle in all weather conditions.
Provide key assists to authorized personnel, including access to sensitive areas.
Detect suspicious activities on campus and handle situations appropriately.
Report criminal activity to a supervisor and law enforcement, as appropriate.
Investigate accident scenes, search for and preserve evidence, interview witnesses, and prepare oral and written reports.
Respond tactfully and diplomatically to stressful, hostile, or irrational people, and recommend legal action when needed.
Assist medical staff with enforcement of Baker Act and Marchman Act patients, including use of approved medical restraints as requested by physicians under Florida Statutes.
Work with law enforcement and correction officers regarding patient/prisoner intake and status during hospital stays; assist the Patient Care Coordinator with securing the status of non-publicity/high-risk patients.
Report safety and security violations throughout the campus.
Respond to inbound and outbound helicopter flights, ensure helipad safety, and assist flight crews with handling and transporting patients as needed.
Use and understand walk-through and handheld metal detectors.
Maintain regular, punctual attendance and comply with Orlando Health policies and procedures.
Respond to threats or acts of violence, hostage situations, adult or child abductions, patient elopements, person-down incidents, emergency intake, fire alarms, severe weather, access-control issues, hospital system failures, bomb threats or suspicious packages, and hazardous-material or chemical spills.
Document slip/trip-and-fall events through an Event Report and photograph for liability mitigation.
Enforce injunctions established by the State of Florida.
Respond to disturbance calls, including domestic disputes, disorderly conduct, and fights in progress.
Escort terminated employees at the request of department managers.
Testify or respond to subpoenas in court proceedings when required.