Security Officer - 16 Hours, Every Saturday & Sunday, 12 noon - 8 pm

Hospital for Special Care•New Britain, CT

2d•Onsite

About The Position

The Security Officer provides a safe and secure environment for people using Hospital for Special Care facilities. The role prevents and de-escalates crises, responds to emergencies, and supports clinical staff during behavioral incidents in accordance with hospital policies. The officer patrols hospital buildings and grounds to deter fires, theft, vandalism, and other security breaches; monitors access and suspicious behavior; assists with parking and directions; reports hazards; and documents security occurrences. The position works with hospital departments and service lines and maintains a visible presence throughout indoor and outdoor areas. The schedule is 16 hours weekly, every Saturday and Sunday from 12 noon to 8 pm, on second shift.

Requirements

Sound interpersonal and written communication skills.
Ability to deal with all people in a variety of situations.
High school diploma or equivalent.
Good judgment, flexibility in changing circumstances, and compassion.
State of Connecticut Security Officer Identification Card.
Valid State of Connecticut driver's license.
Ability to communicate well in English, both verbally and in writing.
Ability to meet the stated physical demands, including standing, walking, stair climbing, running to emergency calls, lifting, bending, kneeling, sitting, driving, and participating in aggressive patient handling.

Responsibilities

Contact and inform other departments and individuals about potential problems and advise them of necessary actions.
Evaluate people entering hospital grounds for potential security threats; monitor, question, and observe suspicious behavior, take appropriate action, request assistance when needed, and report incidents to the shift Supervisor.
Eliminate or correct hazards during emergencies or adjust available personnel to address problems.
Patrol hospital buildings and grounds to prevent fires, theft, vandalism, and other security breaches.
Assist people with directions and destinations in accordance with department guidelines, the manual, and post orders.
Respond to medical emergencies, fall alerts, behavioral responses, armed intruder/active shooter calls, fire plan calls, and other emergency response calls; provide assistance, notify the supervisor of actions taken, and complete required reports and documentation.
Monitor the closed-circuit television system.
Keep informed of daily reports, communications, memos, bulletins, incident reports, and other information relevant to job activities.
Recommend improvements to enforcement quality by submitting reports to the Officer-In-Charge or Public Safety and Security Manager; submit repair requests as necessary.
Prepare incident reports and immediately report unusual incidents and conditions to the supervisor or backup as required by post regulations and training.
Establish cooperative working relationships with department members and hospital staff.
Provide escorts to visitors and staff as needed or requested.
Maintain visibility in parking areas during peak hours.
Cover for the switchboard operator and concierge as needed.
Provide courier services as needed.
Issue visitor passes at the main lobby desk as assigned.
Perform other duties as assigned.