About The Position

The Security Officer for ParkX Management ensures that the facility runs smoothly, safely, and cleanly, and provides a good experience for residents, tenants, and guests. The role includes property patrols, access control, observation and reporting, enforcement of property rules, and communication with management and guests. At Reston and Loudoun Station, the officer assists the Marketing team with events as needed. At Reston Station, the officer also manages valet and plaza traffic and ensures special-event marketing plans are followed.

Requirements

  • High school diploma.
  • Certification as a security officer by the state of Virginia.
  • At least 1 year of experience in a customer-service-related field.
  • Valid driver's license without major violations.
  • Flexibility to work after hours and weekends as needed.
  • Outgoing personality and ability to relate to diverse groups and build and maintain strong relationships.
  • Strong sense of urgency, problem-solving, time-management, and communication skills.
  • High credibility and trustworthiness, with a high degree of integrity.
  • Ability to hold oneself and others accountable and strive for excellence.
  • Positive, can-do attitude and ability to support growth and innovation.
  • Customer-focused and results-oriented approach.
  • Desire to continuously learn and develop.
  • Exceptional oral and written communication, active listening, and organizational skills.
  • Ability to establish strong working relationships in a team setting.
  • Ability to multitask and prioritize tasks with strong attention to detail in a fast-paced environment.
  • Self-directed ability to work independently with minimal supervision.
  • Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach.
  • Ability to push, pull, or lift up to 50 pounds.
  • Ability to perform continuous repetitive motions.
  • Ability to work under variable temperature and noise conditions, indoors and outdoors, and around fumes, hazards, dust, mite hazards, chemicals, and bio-hazards.

Responsibilities

  • Complete hourly patrol routes of the property using the security system.
  • Control access for guests, tenants, and vendors.
  • Ensure property is not damaged and conduct routine foot patrols in and around the building.
  • Observe and report safety issues and other concerns to management.
  • Issue banning notices to rule violators, maintain the related files, and notify management when necessary.
  • Maintain the appearance of the two plaza kiosks.
  • Enforce the no-dogs-on-the-plaza policy.
  • Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct current, and communicate it to guests as needed.
  • Report unknown work occurring at the property to management.
  • Immediately notify Park X, Commercial property management, and Residential property management about illegal parking on the plaza.
  • Tell guests that fire access areas must remain accessible for fire trucks and ambulances.
  • Close loading dock doors as needed.
  • Assist the Marketing team before, during, and after events at Reston and Loudoun Station as needed.
  • At Reston Station, manage valet and ensure cars are not parked on the plaza or down ramp.
  • At Reston Station, ensure the plaza marketing plan is followed for special events.
  • At Reston Station, manage traffic entering the plaza and keep it moving.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) match
  • Life insurance
  • Career development and advancement opportunities
  • Annual professional development funds
  • Free parking and EV charging
  • Parental leave program
  • Friendly work environment that values collaboration
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