Security Officer, Day FT

Cherokee Nation Businesses•Robinsonville, MS

11d•Onsite

About The Position

Security Officers act as a visual deterrent and intervene and respond to security concerns and potential emergencies, including violence or threats, emergencies, and life-safety threats. Duties are performed in accordance with departmental and property policies, practices, and procedures. The position is full-time on the day shift at Gold Strike Casino in Tunica, Mississippi. The role includes patrolling and monitoring the property, responding to emergencies, providing guest and employee service, handling gaming drops and transactions, documenting incidents, and communicating with personnel and emergency responders. Officers must maintain proficiency with assigned equipment and complete recurring mandatory training and drills. Working conditions vary; the position may involve strenuous physical activity and exposure to pipe, cigar, and/or cigarette smoke. Flexible scheduling, extended hours, weekends, and holidays may be required.

Requirements

At least one year of customer service experience.
High school diploma or equivalent.
Ability to obtain Gaming Registration as required by the jurisdiction.
Valid driver's license.
Ability to learn, demonstrate proficiency in, and effectively use defensive tactics and handcuffing techniques.
Ability to participate in evacuation procedures to aid guests and employees during emergencies.
Ability to operate assigned equipment.
Ability to learn, demonstrate proficiency in, and effectively use various computer software.
Satisfactory completion of a security officer academy training course.
Ability to work a flexible schedule, including extended hours, weekends, and holidays, as required.

Responsibilities

Patrol and monitor all areas of the property, including exterior areas, using a bicycle or company vehicle.
Monitor alarm systems and surveillance cameras.
Provide guest service to guests and employees and resolve complaints and issues involving them.
Act as a first responder in emergencies.
Perform gaming drops and transactions, including carrying drop boxes and chip carriers.
Write reports about daily activities and irregularities, such as property damage, theft, accidents, and unusual occurrences.
Dispatch information, messages, and emergencies to or from appropriate personnel using telephones or two-way radios.
Render appropriate first aid to injured persons and follow established injury-reporting protocols.
Secure emergency scenes to prevent further loss or damage, advise personnel of threats, summon emergency responders, and initiate and conduct evacuations.
Attend and pass recurring mandatory legal, defensive tactics, first aid, and CPR/AED training and drills.
Maintain proficiency in the use of assigned equipment.
Perform other duties as assigned.