Security Officer, Day FT

Cherokee Nation Entertainment•Tunica, MS

About The Position

Security Officers serve as a visual deterrent and respond to security incidents and potential emergencies, including threats of violence and life-safety threats. The role requires specialized training and physical conditioning, and all duties must be performed in accordance with departmental and property policies, practices, and procedures. The position is full-time on the day shift at Gold Strike Casino in Tunica, Mississippi. Working conditions vary. Officers may need to work outside normal business hours, extended hours, weekends, and holidays, and may be exposed to pipe, cigar, and/or cigarette smoke.

Requirements

  • One year of customer service experience.
  • High school diploma or equivalent.
  • Ability to obtain Gaming Registration as required by the jurisdiction.
  • Valid driver's license.
  • Ability to learn, demonstrate proficiency in, and effectively use defensive tactics and handcuffing techniques.
  • Ability to participate in evacuation procedures to assist guests and employees during emergencies.
  • Ability to operate assigned equipment.
  • Ability to learn, demonstrate proficiency in, and effectively use various computer software.
  • Satisfactorily pass a security officer academy training course.

Responsibilities

  • Patrol and monitor all areas of the property, including exterior areas, using a bicycle or company vehicle.
  • Monitor alarm systems and surveillance cameras.
  • Provide guest service to guests and employees and resolve their complaints and issues.
  • Act as a first responder in emergencies.
  • Perform gaming drops and transactions, including carrying drop boxes and chip carriers.
  • Write reports on daily activities and irregularities, including property damage, theft, accidents, and unusual occurrences.
  • Dispatch information, messages, and emergencies to or from appropriate personnel using telephones or two-way radios.
  • Provide appropriate first aid to injured persons and follow established injury-reporting protocols.
  • Secure emergency scenes to prevent further loss or damage, advise personnel about threats, summon emergency responders, and initiate and conduct evacuations.
  • Attend and pass recurring mandatory legal, defensive tactics, first aid, CPR/AED training and drills as a condition of employment.
  • Maintain proficiency in the use of assigned equipment.
  • Perform other duties as assigned.
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