Security Officer – Security - Full Time 8 Hours Evenings 2PM - 10:30PM (Non-Exempt) (Non-Union)

University of Southern California•Los Angeles, CA

7d•$22 - $36•Onsite

About The Position

The Security Officer helps ensure that the healthcare enterprise remains safe and secure for medical staff, employees, patients, and visitors. The officer patrols premises, manages visitors, observes and reports activities and incidents, preserves order, enforces regulations when requested by medical staff or employees, and responds rapidly to security emergencies. The role is not authorized to carry firearms but may use defensive equipment such as batons, pepper foam or gel, and handcuffs when necessary, according to training and standard procedures. The position requires understanding and active participation in the Mission of Keck Medical Center of USC, with behavior consistent with its Core Values. The officer provides security in hospital and healthcare settings, including public and non-public areas, grounds, parking areas, treatment areas, and associated facilities. The role may involve physical assistance with patient restraints and, alongside inpatient staff, lifting or transporting cadavers. Officers complete required healthcare security competencies and training, maintain documentation, follow applicable laws and organizational policies, and report to duty during emergencies in accordance with emergency response plans. The position is full-time, non-exempt, non-union, with an evening schedule of 2:00 PM to 10:30 PM. The hourly rate range is $22.00–$35.55. Keck Hospital of USC is a 343-bed acute care hospital providing specialized care for complex medical and surgical conditions, with affiliated research institutions and clinical trials.

Requirements

High school diploma or equivalent.
One year of related experience; healthcare-setting experience is preferred.
Demonstrated experience monitoring surveillance systems and writing reports.
Ability to respond quickly and effectively to emergency and non-emergency situations.
Ability to respond to and report activities that could cause injury or property damage or loss.
Ability to communicate effectively with diverse people, including members, patients, visitors, and medical personnel.
Excellent oral and written communication skills, including excellent written and spoken English.
Ability to write accurate, clear, and legible reports.
Ability to maintain positive working relationships with facility staff members.
Knowledge of security equipment, security operations, and computer software.
Ability to identify critical issues quickly and accurately.
Physical ability to handle intervention incidents, including patient restraints and violent subjects.
Ability to exercise emotional control, judgment, and objectivity.
Valid current California driver's license.
Basic Life Support (BLS) Healthcare Provider certification from the American Heart Association.
California Guard Certification (BSIS) card, maintained through renewal before expiration.
IAHSS Basic Certification required within six months of hire.
AVADE Workplace Violence Prevention Certification required within six months of meeting eligibility criteria.
For positions in LA City, Fire Life Safety Training (LA City) card; if not held upon hire, it must be obtained within 30 days of hire and maintained through renewal before expiration.

Nice To Haves

Experience, knowledge, or training in safety, fire protection, civil disturbance, emergency preparedness procedures and planning, CPR/AED, and security and safety issues and standards established by the Department of Health Services and The Joint Commission.
Related experience in a healthcare setting.

Responsibilities

Provide a visible deterrence to crime, prohibited activities, and suspicious activities in public and non-public areas, including buildings, grounds, parking areas, stairways, tunnels, mechanical areas, and patient treatment areas.
Provide physical assistance alongside inpatient staff, which may include lifting, transporting, and placing cadavers and assisting with patient restraints based on assigned location.
Interact with patients or their representatives, provide status updates, address security-related or potential problems, and carry out security plans.
Escort and assist visitors, patients, facility personnel, members, and medical staff throughout the organization, including parking lots, hospital premises, and hotel or student housing.
Complete Healthcare Security Competency Tasks and associated checklists in collaboration with management.
Help ensure staff understand and comply with applicable laws, regulations, standards, policies, and procedures.
Maintain composure when dealing with authorities, executives, clients, staff, media, and the public, including in urgent and high-pressure situations.
Take protective actions in accordance with established guidelines and handle multiple tasks concurrently.
Deliver quality service and positive customer interactions.
Monitor and maintain policies and procedures related to accuracy, integrity, confidentiality, and security.
Respond quickly and effectively to emergency and non-emergency situations.
Ensure compliance with governmental regulations, including HIPAA, FERPA, and the Clery Act, and hospital policies; maintain security documentation required by regulatory agencies such as The Joint Commission.
Verify materials and assets physically when they enter or leave the premises.
Conduct regular physical or vehicle patrols and ensure security measures are followed.
Review the security management logbook and email information daily during the shift.
Keep the security supervisor informed about conditions and security activities in the hospital and clinics.
Gather information about reported crimes, injuries, illnesses, and unusual incidents, and prepare reports documenting incidents.
Follow time and attendance, grooming, shift inspection, uniform, equipment, fitness-for-duty, training, and development requirements; complete training modules and programs and conduct key training as applicable.
Report to duty during emergencies in accordance with the Keck Medical Center of USC Emergency Operations Plan and departmental emergency response or recovery plans; assist with response efforts and mobilize staff when needed.
Follow safe work practices and job safety policies and procedures, and notify superiors about unsafe working conditions.
Perform all duties honestly, ethically, professionally, and in accordance with company policies and procedures; seek clarification from superiors or authorized representatives when needed.
Perform other related duties as assigned or requested.