Security Officer – Security - Full Time 8 Hours Evenings 2PM - 10:30PM (Non-Exempt) (Non-Union)

University of Southern California•Los Angeles, CA

About The Position

The Security Officer helps ensure the healthcare enterprise remains safe and secure for medical staff, employees, patients, and visitors. The position patrols the premises, manages visitors, observes and reports activities and incidents, enforces regulations when requested by medical staff or employees, and responds rapidly to security emergencies. The officer is not authorized to carry firearms but may use defensive equipment such as batons, pepper foam or gel, and handcuffs when necessary in accordance with training and standard procedures. The role requires active participation in the mission and core values of Keck Medical Center of USC. The officer provides security throughout hospital buildings, grounds, parking areas, and other facilities; may assist staff with patient restraints and moving cadavers; escorts and assists people throughout the organization; maintains security records; and follows applicable laws, regulations, hospital policies, and safe work practices. During emergencies, the employee may be required to report for duty and assist with response and recovery efforts.

Requirements

High school diploma or equivalent.
One year of related experience; healthcare setting experience is preferred.
Demonstrated experience monitoring surveillance systems and writing reports.
Ability to respond quickly and effectively to emergency and non-emergency situations.
Ability to communicate effectively with diverse people, including members, patients, visitors, and medical personnel.
Excellent written and spoken English, including oral and written communication skills.
Ability to write accurate, clear, and legible reports.
Ability to maintain positive working relationships with facility staff members.
Knowledge of security equipment, security operations, and computer software.
Ability to identify critical issues quickly and accurately.
Physical ability to handle intervention incidents, including patient restraints and violent subjects.
Ability to exercise emotional control, judgment, and objectivity.
Current valid California driver’s license.
Basic Life Support (BLS) Healthcare Provider certification from the American Heart Association.
California Guard Certification (BSIS) card, maintained through renewal before expiration.
IAHSS Basic Certification required within six months of hire.
AVADE Workplace Violence Prevention Certification required within six months of meeting eligibility criteria.
LA City Fire Life Safety Training card; if not held upon hire, it must be obtained within 30 days of hire and maintained through renewal, as required within LA City only.

Nice To Haves

Experience, knowledge, and/or training in safety, fire protection, civil disturbance, emergency preparedness procedures and planning, CPR/AED, and security and safety issues and standards established by the Department of Health Services and The Joint Commission.
Experience in a healthcare setting.

Responsibilities

Provide a visible deterrent to crime, prohibited activity, and suspicious activity throughout buildings, grounds, parking areas, and other hospital spaces.
Conduct regular physical or vehicle patrols and ensure security measures are followed.
Interact with patients and their representatives, provide status updates, address potential security issues, and carry out security plans.
Escort and assist visitors, patients, facility personnel, members, and medical staff throughout the organization and its premises upon request.
Respond quickly and effectively to emergency and non-emergency situations, including taking protective actions and reporting activities that could cause injury or property loss.
Assist inpatient staff, when required by assigned location, with lifting, transporting, and placing cadavers and with patient restraints.
Complete Healthcare Security Competency Tasks and the associated checklist in collaboration with management.
Help ensure staff understand and comply with applicable laws, regulations, standards, policies, and procedures.
Monitor and maintain the accuracy, integrity, confidentiality, and security of information and records.
Maintain security documentation required by regulatory agencies and hospital policies, and write reports documenting crimes, injuries, illnesses, investigations, and unusual incidents.
Verify materials and assets entering and leaving the premises.
Review security management logbooks and email information daily during the shift, and keep the security supervisor informed of hospital and clinic conditions and security activity.
Follow security procedures, time and attendance policies, grooming and uniform requirements, equipment and fitness-for-duty rules, and assigned training and development requirements.
Attend behavioral and vocational training programs, conduct key training as applicable, and successfully complete required modules and training programs.
Report unsafe working conditions to superiors and follow safe work practices and company policies.
Report for duty and assist with emergency response or recovery efforts when required under the applicable emergency operations and response plans.
Perform other related duties as assigned or requested.