Security Officer - Patrol Guest Relations

Allied Universal•South Bend, IN

About The Position

As a Security Officer Unarmed Patrol Guest Relations in South Bend, Indiana, you will serve and safeguard clients at a technology, media, and telecommunications location. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and provide customer service and clear communication while representing Allied Universal with integrity and teamwork. This is a full-time position paying $17.69 per hour. The schedule is Tuesday through Thursday, 8:00 a.m.–4:00 p.m., and Friday, 8:00 a.m.–8:00 p.m.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet any applicable state or local licensing requirements, which may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Access control and badge experience is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out site-specific procedures and security protocols.
  • Conduct regular and random unarmed patrols of buildings, parking areas, access points, and perimeter areas; report unusual conditions or maintenance concerns.
  • Monitor access activity and verify visitor, contractor, and delivery credentials according to site-specific requirements.
  • Respond to incidents, alarms, and critical situations calmly and professionally, following established emergency response procedures.
  • Prepare accurate reports and maintain clear communication with site contacts, Allied Universal leadership, and emergency responders as needed.

Benefits

  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on top brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
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