Security Officer - Lobby Desk

Allied Universal•East St. Louis, IL

4d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in East Saint Louis, IL, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal at a government location as a Front Desk professional, where you will help manage access, welcome visitors, support badge processes, and handle security-related communications with professionalism and care. In this visible role, you will represent a caring culture that puts people first while delivering through teamwork, integrity, and a reliable, agile approach that helps create a positive and professional experience each day.

Requirements

At least 1 year of security-related experience is required.
Be at least 21 years of age.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
Comfortable using a computer or tablet is preferred.
Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

Provide customer service to visitors, staff, and/or vendors by carrying out site-specific procedures and front desk protocols at a government location.
Monitor access at the front desk by checking identification, managing visitor logs, issuing access credentials, and reporting unusual or unauthorized activity.
Respond to incidents, questions, and/or critical situations in a calm, problem-solving manner, including contacting appropriate personnel for support when needed.
Support security-related operations by answering phones, directing foot traffic, documenting routine activities, and communicating important information to site contacts and Allied Universal leadership.