Security Officer Lobby Desk

Allied Universal • Albuquerque, NM

8d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech-focused location as a Front Desk Professional, where you will welcome guests, manage access, monitor the lobby, and support security-related operations through clear communication and strong customer service. In this highly visible role, you will represent a caring, reliable, and innovative team that puts people first, works together, and acts with integrity while helping to create a professional and inviting environment.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• A guard card and/or license is preferred.
• CPR and/or First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and/or contractors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access to the location by verifying identification, managing visitor check-in and/or check-out, issuing temporary credentials, and communicating with hosts regarding guest arrivals.
• Answer phones, greet incoming guests, receive deliveries, and report unusual activity or security-related concerns to site leadership in a calm, problem-solving manner.
• Support security-related operations at the front desk by maintaining logs, documenting incidents, and assisting with badge, key, and/or access requests in accordance with site policies.
• Respond to incidents and critical situations in a calm, problem-solving manner while helping to deter unauthorized access and escalating issues through proper channels.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED