Security Officer Unarmed Patrol Customer Assistance

Allied Universal•Birmingham, AL

About The Position

As a Security Officer Unarmed Patrol Customer Assistance in a healthcare setting, you will help safeguard clients, patients, visitors, and staff. The role includes monitoring and patrolling assigned areas, maintaining a visible presence to help deter security-related incidents, supporting access control, and providing customer service and communication. The schedule is Monday through Friday, 3:00 PM to 11:00 PM. The position is full time and pays $15.50 per hour.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Customer service experience.
  • Access control and badge experience.
  • A guard card or license.
  • Comfort using a computer or tablet.

Responsibilities

  • Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities in a healthcare setting.
  • Respond calmly and professionally to incidents, medical emergencies, disturbances, and other critical situations, notifying appropriate personnel as needed.
  • Conduct regular and random unarmed patrols of facility areas, entrances, parking locations, and the surrounding perimeter to deter unauthorized activity and identify potential concerns.
  • Monitor access points and assist with visitor management according to site-specific procedures, directing individuals to appropriate departments or resources.
  • Prepare clear, accurate reports of incidents, observations, and security-related activities while maintaining a professional and respectful presence.

Benefits

  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology to view and claim additional shifts to earn more.
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