Security Officer Customer Assistance Patrol

Allied Universal • Albuquerque, NM

2d

About The Position

Allied Universal is hiring a full-time Unarmed Patrol Officer at a transportation-related location in Albuquerque, New Mexico. The officer will help safeguard clients and maintain a welcoming environment for employees, visitors, drivers, and customers. The role includes conducting visible patrols, providing customer service, monitoring access and activity, responding to incidents, and reporting security-related concerns. Pay is $19.50 per hour. The listed schedule is Monday and Tuesday, 8:00 AM–8:00 PM; Wednesday, 8:00 AM–3:00 PM; and Sunday, 9:00 AM–6:00 PM.

Employment is conditional on a background investigation and drug screening, as permitted by applicable law. State or local licensing requirements may apply and may need to be met before employment. A valid driver’s license is required only for driving positions.

Requirements

• Possess a high school diploma or equivalent.
• Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21 years of age.
• Undergo a background investigation as a condition of employment, in accordance with applicable laws.
• Undergo a drug screen as a condition of employment to the extent permitted by law.
• Meet applicable state or local licensing requirements, which may be required before employment.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to personnel, visitors, drivers, and vendors while following site-specific policies, security procedures, and applicable emergency response activities.
• Conduct regular and random unarmed patrols of transportation facility buildings, loading areas, parking areas, and perimeter locations, identifying and reporting unusual conditions.
• Monitor access points and visitor activity, verify credentials as directed, and maintain accurate logs and incident documentation.
• Respond calmly and professionally to incidents, alarms, and critical situations, escalating concerns according to site procedures.
• Communicate with site personnel, drivers, and Allied Universal leadership about incidents, policy violations, and operational concerns.

Benefits

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on brands and services through the Perks Program.
• Paid training and access to career growth opportunities.
• Access to technology to view and claim additional shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED