Security Officer Unarmed Patrol Credential Exception Review

Allied Universal•San Jose, CA
•Onsite

About The Position

As a part-time Security Officer Unarmed Patrol Credential Exception Review in San Jose, California, you will safeguard a residential community by conducting routine unarmed patrols, maintaining a visible presence, monitoring access points and alarm activity, and providing customer service to residents and visitors. You will communicate clearly, respond professionally to security-related concerns, and help create a welcoming environment. The role is part of a team that values agility, reliability, innovation, care, and integrity. The scheduled shifts are Saturday and Sunday, 5:30 PM to 2:00 AM.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • A guard card or license is preferred.
  • Access control and badge experience is preferred.
  • Alarm panel experience is preferred.
  • CPR and First Aid certification is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to residents, visitors, and property staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Conduct regular and random unarmed patrols of residential buildings, common areas, parking areas, amenities, and the property perimeter to identify and report unusual conditions or potential security concerns.
  • Respond to resident concerns, incidents, access-related issues, and critical situations in a calm, professional, problem-solving manner.
  • Monitor access points and observe activity throughout the residential community; report suspicious behavior, maintenance concerns, and policy violations to appropriate personnel.
  • Prepare clear and accurate incident reports, daily activity logs, and patrol documentation according to site procedures.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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