Security Officer - Full Time

Hollywood Gaming at Dayton Raceway • Dayton, OH

22h

About The Position

The Security Officer fosters a fun environment and serves as a gracious host to guests and coworkers while helping maintain a safe and welcoming gaming area. The role provides security for assigned gaming or landing areas, assists guests, patrols parking lots, supports crowd and traffic control, and responds to safety and medical situations. The officer also escorts monetary transfers, observes VLT drops and transports funds to the count room, serves as a dispatcher, maintains activity logs, prepares incident reports, and testifies in court when needed. The position requires occasional strenuous physical activity, adherence to uniform and grooming standards, and compliance with attendance, safety, regulatory, department, and company policies. The officer must have open availability across all three shifts, weekends, and holidays.

Requirements

• Must be 21 years of age or older.
• Outgoing, energetic, and enthusiastic attitude; enjoys hosting others.
• Comfortable initiating conversations and creating a fun environment for guests.
• Able to promptly and accurately follow instructions from a supervisor or manager.
• Must qualify for licensing by the Ohio Lottery Commission and Ohio Casino Control Commission.
• Must pass a background check.
• Must tolerate secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• Must have open availability for all three shifts, weekends, and holidays.
• Must possess a valid driver's license to operate the company Security Vehicle.
• Occasional strenuous physical activity is required.

Responsibilities

• Foster a fun environment and provide gracious service to guests and coworkers.
• Promote a positive influence in the community and participate in company-sponsored events.
• Follow ACES Service Program guidelines when interacting with internal and external guests.
• Comply with state, company, and department policies and regulations.
• Provide visible security in assigned gaming or landing areas, handle problem situations, monitor safety hazards, and assist in medical situations.
• Patrol parking lots.
• Escort monetary transfers, fills, and credit.
• Provide crowd control, direct traffic, check identification, and check for cameras, bottles, and other prohibited items on the Gaming floor.
• Assist customers by giving directions, calling cabs, helping with car trouble, and providing other assistance.
• Provide special assistance to disabled patrons as necessary.
• Observe the count crew during VLT drops and transport funds to the count room.
• Serve as dispatcher, assign officers to duties, and maintain activity log sheets.
• Write detailed reports concerning incidents involving law violations or violations of company policies and procedures.
• Testify in court as needed.
• Meet department uniform, appearance, and grooming requirements and attendance guidelines.
• Keep work areas clean and free of safety hazards, debris, and litter.
• Perform duties safely and responsibly and respond to reasonable requests from supervisors or management.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed