Security Officer Unarmed Customer Assistance Patrol

Allied Universal • Florence, KY

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About The Position

Allied Universal is hiring a full-time unarmed Security Officer for a retail location in Florence, Kentucky. The officer will conduct routine patrols, maintain a visible presence to help deter incidents, and provide customer service to visitors, shoppers, clients, and store associates. The role involves communicating professionally and helping maintain a welcoming environment while following security procedures and site-specific policies.

The schedule is Monday through Friday, 3:00 PM to 11:00 PM. Pay is $17.68 per hour, with weekly pay. Applicants must be at least 18 years old and have a high school diploma or equivalent. Employment is contingent on a background investigation and, where permitted by law, a drug screen. State or local licensing may be required before employment.

Requirements

• Be at least 18 years of age for unarmed roles.
• Have a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment.
• Submit to a drug screen as a condition of employment to the extent permitted by law.
• Meet any applicable state or local licensing requirements before employment, if required.

Nice To Haves

• CPR certification is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients, shoppers, and store associates while following security procedures and site-specific policies and, when appropriate, participating in emergency response activities.
• Conduct regular and random unarmed patrols of sales floors, entrances, parking areas, and perimeter areas to help deter unauthorized activity.
• Monitor access points and observe customer and associate activity for unusual conditions, reporting concerns according to site-specific procedures.
• Respond to incidents, customer concerns, and critical situations calmly and professionally, using problem-solving skills.
• Accurately document incidents, observations, and daily activities, and communicate relevant information to site leadership and Allied Universal management.

Benefits

• Weekly pay.
• Access to medical, dental, vision, basic life and AD&D, and disability insurance.
• Retirement savings plan.
• Discounts on brands and services through the Perks Program.
• Paid training and access to career growth opportunities.
• Access to technology for viewing and claiming additional shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED