Security Officer

Sage Hospitality Group • Denver, CO

9d • Onsite

About The Position

The Security Officer searches for, responds to, and handles security problems, concerns, and emergencies in accordance with policies, procedures, and regulations to help ensure the safety and security of hotel assets, guests, and employees. The role involves patrolling the property, addressing guest concerns, documenting incidents, investigating security events, and responding to emergencies. The position is based at Hilton Denver City Center in downtown Denver.

Requirements

• High school education or equivalent experience.
• At least two years of prior loss-prevention experience.
• Current CPR and First Aid certification.
• Good communication skills and the ability to recognize drug and alcohol abuse.
• Ability to communicate using a portable radio.
• Excellent hearing for communicating with guests, employees, and managers and using a radio.
• Excellent vision for emergencies and visual safety inspections.
• Excellent speech communication skills for communicating with guests, employees, and managers and using a radio.
• Comprehension and literacy sufficient to complete reports and logs.
• Ability to carry people or equipment in an emergency, bend and kneel to administer CPR and First Aid, and remain mobile while responding to emergencies and patrolling.
• Ability to use stairs when responding to fire alarms; elevators are not used.
• May require a second language.

Responsibilities

• Regularly patrol all areas of the property, including outside parking lots.
• Respond to guest complaints and concerns and investigate them promptly to remedy the situation.
• Identify, handle, and report unusual circumstances, safety violations, car theft, destruction, and suspicious or undesirable persons; escort people off the property when necessary.
• Record incidents of theft, accidents, and safety violations in a concise daily security log.
• Complete security forms documenting losses of property or personal injury to guests or associates.
• Maintain familiarity with hotel disaster and emergency policies, procedures, and regulations.
• Respond immediately to emergency alarms or calls for help, determine a course of action, notify appropriate authorities, and provide first aid and CPR as needed.
• Conduct investigations of security incidents.
• Enforce the property's No Solicitation Policy.

Benefits

• Employee referral program offering $500 to $1,000 based on position.
• Free monthly RTD EcoPass for full-time employees.
• Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants, and other items.
• Company-paid short-term disability.
• Paid FMLA leave for up to 12 weeks.
• Discounted hotel rates at Hilton- and Sage-managed hotels and restaurants.
• Medical, dental, vision, 401(k), and flexible spending account for full-time employees.
• Paid vacation, sick days, and holidays for full-time employees.
• A work environment that encourages individuality, recognition, growth, and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED