Security Officer Part Time Customer Service

Allied Universal•North Charleston, SC

About The Position

As a part-time Patrol Unarmed Security Officer at a retail location in Charleston, South Carolina, you will help safeguard clients by conducting routine patrols, maintaining a visible security presence, and providing customer service. This is a driving position and requires a valid driver’s license in accordance with Allied Universal’s driver policy requirements. The listed schedule is Monday and Tuesday, 12:00 p.m. to 6:00 p.m. The role involves assisting shoppers, visitors, and store personnel; responding professionally to incidents and concerns; patrolling retail and perimeter areas; monitoring activity and access points; and documenting security-related observations. The position includes access to tools for viewing and claiming additional shifts, paid training, career growth opportunities, a retirement savings plan, and employee discounts. Health insurance and 401(k) plans are described as benefits for full-time positions.

Requirements

  • A valid driver’s license in accordance with Allied Universal driver policy requirements; required for driving positions.
  • At least 18 years of age for unarmed roles.
  • A high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations and may be required before employment.

Nice To Haves

  • Comfort using a computer or tablet.
  • Customer service experience.

Responsibilities

  • Provide customer service to shoppers, visitors, and store personnel by carrying out site-specific security procedures and policies and, when appropriate, emergency response activities.
  • Respond to incidents, customer concerns, and critical situations calmly and professionally, escalating matters according to site procedures.
  • Conduct regular and random patrols of sales areas, entrances, parking areas, loading zones, and perimeter areas to identify unusual activity and help deter theft or unauthorized access.
  • Monitor access points and observe activity, reporting suspicious behavior, hazards, and policy violations to appropriate personnel.
  • Accurately and completely document incidents, patrols, and other security-related observations according to site procedures.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Employee discounts through the Perks Program.
  • Health insurance and 401(k) plans for full-time positions.
  • Schedules designed to fit personal life goals.
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