Security Officer Patrol Incident Support

Allied Universal•Council Bluffs, IA

About The Position

As a Security Officer Patrol Incident Support in Council Bluffs, Iowa, you will serve and safeguard clients at a manufacturing and industrial location. As an unarmed patrol officer with Allied Universal, you will monitor and patrol the site, maintain a visible presence to help deter security-related incidents, conduct routine rounds, observe and report conditions, communicate professionally with employees and visitors, and support a welcoming environment. The role is full-time and pays $21.00 per hour. The schedule is Wednesday through Sunday, 5:00 a.m. to 1:00 p.m.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation as a condition of employment, in accordance with applicable laws.
  • Applicants are subject to a drug screen as a condition of employment, to the extent permitted by law.
  • Licensing requirements depend on state and/or local laws and regulations and may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • CPR certification is preferred.
  • Customer service experience is preferred.
  • A state-, county-, or city-issued security-related license is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to clients, visitors, contractors, and employees by following security procedures, site-specific policies, and appropriate emergency response activities.
  • Conduct regular and random unarmed patrols of construction-adjacent industrial areas, buildings, access points, parking areas, and perimeter locations to identify unusual activity or potential hazards.
  • Monitor access by checking credentials, maintaining visitor and contractor logs, and reporting unauthorized entry attempts according to site procedures.
  • Respond calmly to incidents, alarms, and critical situations; document observations and notify appropriate personnel as directed.
  • Communicate clearly with site contacts and follow established reporting, incident documentation, and escalation procedures.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts to earn more.
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