Security Officer Lobby Desk

Allied Universal • Chicago, IL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk professional, serving as the first point of contact for tenants, guests, and staff. In this stationary role, you will support access control, visitor check-in, badge processes, and front desk communication while helping to maintain a welcoming, professional environment. Bring customer-focused service to a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card/license is preferred.
• Customer service experience is preferred.
• Access control/badge experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location.
• Monitor front desk activity, greet incoming guests, verify access permissions, and direct visitors, vendors, and/or deliveries in accordance with property protocols.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate relevant information to property management and/or emergency contacts as needed.
• Support access control functions by reviewing credentials, maintaining visitor logs, issuing temporary passes, and documenting front desk-related activity according to site guidelines.
• Answer questions, provide directions, and assist with general lobby operations while helping to deter unauthorized access and supporting an orderly professional environment.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees