Security Officer Lobby Desk

Allied Universal • Newton, MA

22h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Newton, MA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. At a premier commercial real estate location, you will serve as the front desk presence, greeting tenants and visitors, managing access, monitoring activity, and responding to security-related concerns with professionalism and care. This role offers the chance to deliver outstanding customer service, communicate clearly, and support a welcoming environment while reflecting Allied Universal’s values of teamwork, integrity, reliability, agility, and innovation.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, access control practices, and when appropriate, emergency response activities at a commercial real estate location.
• Monitor lobby and front desk activity, greet incoming guests, verify identification and/or visitor information, and assist with sign-in processes according to property policies.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate relevant details to property management and/or emergency personnel when appropriate.
• Answer questions, provide directions, receive deliveries, and support daily front desk operations while helping to deter unauthorized access through attentive observation and consistent application of security-related procedures.
• Document routine activities, visitor interactions, and incident details in required logs and reports, and report maintenance concerns and/or security-related issues to the appropriate contacts.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees