Security Officer Lobby Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Utica, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a premier financial institution location as a Front Desk professional, where you will welcome visitors, manage access and badges, monitor alarms and other security-related activity, and deliver outstanding customer service. In this highly visible role, you will help to support a professional environment through clear communication, teamwork, and integrity while representing a caring, reliable, and innovative organization.
Requirements
- A New York State Security Guard License is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- Alarm panel experience is preferred.
- Access control and/or badge experience is preferred.
Responsibilities
- Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities from the front desk area.
- Monitor lobby and reception activity, assist with visitor check-in procedures, verify identification as required, and help to deter unauthorized access to the location.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns through proper communication channels when needed.
- Answer questions, provide directions, and support daily front desk operations while maintaining awareness of security-related concerns within the location.
- Complete required logs, reports, and documentation related to visitor activity, incidents, and/or unusual observations in accordance with site guidelines.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
