Security Officer Lobby Desk

Allied Universal • Kansas City, MO

18h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Kansas City, MO, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial institution location as a Front Desk professional, where you will welcome visitors, manage access, support badge and sign-in processes, and help maintain a professional, security-related presence. This role offers the chance to deliver outstanding customer service and communication while working with a team that values agility, reliability, innovation, a people-first culture, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and authorized vendors by carrying out security-related procedures, front desk policies, and when appropriate, emergency response activities at a financial institution location.
• Monitor access to the lobby and reception area, verify credentials, assist with sign-in processes, and help to deter unauthorized entry in a courteous and professional manner.
• Answer phones, greet guests, provide directions, and support front desk operations while maintaining awareness of security-related concerns and/or unusual activity.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts, management, and/or emergency services when needed.
• Complete required logs, visitor records, and incident documentation, and report maintenance issues, access concerns, and/or suspicious behavior according to site-specific policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees