security officer II

Sutter Health • San Francisco, CA

7d • $30 - $42

About The Position

Provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers to deliver or receive quality services with minimal threats to their personal well-being and property. Patrols and monitors facility premises, observes and reports suspicious or unauthorized activities and unsafe conditions, and manages access control, keys, emergency response, and notifications. Provides security-related assistance to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Documents facility incidents and coordinates with local law enforcement agencies.

Requirements

• High school diploma or GED.
• Proprietary Private Security Officer (PSO) certification.
• Meet California BSIS training requirements: 8 hours of Power to Arrest and Use of Force, 16 hours of training within 30 days, 16 hours of training within 6 months, 40 total hours of initial training, and 8 hours of annual refresher training.
• At least 1 year of recent relevant experience.
• General knowledge of security officer duties.
• Physical and emotional maturity to exercise sound judgment and diplomacy in a healthcare environment.
• Approachable, open, professional, and positive demeanor.
• Ability to work collaboratively in a team environment with minimal supervision.
• Critical thinking and decisive judgment skills.
• Ability to follow established procedures and respond effectively to routine and emergent situations.
• Cultural sensitivity when interacting with diverse patients, visitors, and staff.
• Ability to write incident reports and read business correspondence and procedure manuals.
• Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
• Basic math skills involving addition, subtraction, multiplication, division, whole numbers, common fractions, and decimals.
• Ability to solve practical problems involving multiple variables with limited standardization.
• Ability to interpret written and oral instructions, diagrams, and schedules.

Responsibilities

• Patrol and monitor facility premises.
• Observe and report suspicious or unauthorized activities and unsafe conditions.
• Manage access control and control of keys.
• Respond to emergencies and provide notifications.
• Provide security-related assistance to staff, physicians, patients, and visitors.
• Monitor and restrain violent patients when needed.
• Document incidents relative to the facility.
• Coordinate with local law enforcement agencies.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED