Security Officer II

Sutter Health•San Francisco, CA

About The Position

Provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers to deliver or receive quality services with minimal threats to personal well-being and property. Patrols and monitors facility premises, observes and reports suspicious or unauthorized activities and unsafe conditions, and handles access control, key control, emergency response, and notification. Provides security-related assistance to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Investigates and documents facility-related incidents and liaises with staff and local law enforcement agencies.

Requirements

  • High school diploma or GED.
  • Obtain a Proprietary Private Security Officer (PSO) credential within 30 days of the start date.
  • Valid driver's license if required to operate Sutter Health vehicles.
  • One year of recent relevant experience.
  • General knowledge of security officer duties and the judgment and diplomacy needed to work effectively in a healthcare environment.
  • Critical-thinking skills, decisive judgment, and ability to work with minimal supervision.
  • Ability to write incident reports and read business correspondence and procedure manuals.
  • Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to solve practical problems and handle situations with limited standardization.
  • Ability to interpret written, oral, diagrammatic, or scheduled instructions.

Responsibilities

  • Patrol and monitor facility premises.
  • Observe and report suspicious or unauthorized activities and unsafe conditions.
  • Control access and keys, and handle emergency response and notification.
  • Provide security-related assistance to staff, physicians, patients, and visitors.
  • Monitor and restrain violent patients.
  • Investigate and document incidents related to the facility.
  • Liaise between facility staff and local law enforcement agencies.

Benefits

  • Eligible positions include a comprehensive benefits package.
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