Security Officer II

Memorial Hermann Health System•Houston, TX
•Onsite

About The Position

The Security Officer II assists with protecting, securing, and promoting safety and security at a Memorial Hermann Hospital campus. The role monitors assigned areas and conducts vehicle or foot patrols, controls access to buildings and parking areas, and responds to security and emergency situations. The officer also assists patients, visitors, and staff; completes security reports and activity logs; operates and cares for security equipment; and helps maintain a safe, compassionate, and efficient environment while complying with hospital and departmental policies.

Requirements

  • High school diploma or GED.
  • At least 21 years of age.
  • At least one year of security-related experience.
  • Must be licensed as a Commissioned Security Officer by the Texas Department of Public Safety Private Security Bureau; if not licensed at hire, must obtain the license within 90 days after hire.
  • Valid driver’s license; employees with an out-of-state license must obtain a Texas driver’s license within 90 days of employment.
  • Heartsaver® CPR or Heartcode BLS CPR certification from the American Heart Association; if not certified at hire, must obtain certification within 90 days after hire.
  • Ability to understand English and communicate effectively in spoken and written form.
  • Proficiency in the use of computers.

Nice To Haves

  • Healthcare experience.

Responsibilities

  • Monitor assigned areas to maintain visibility of the security presence, by remaining at an assigned post or conducting vehicle or foot patrols.
  • Secure designated areas and access points and control vehicular access to buildings and parking areas.
  • Identify and report fire and safety hazards, suspicious activities, and security breaches.
  • Control access to areas and materials by administering and enforcing building visitor and materials pass programs.
  • Understand and follow hospital, building management, and departmental policies and procedures, as well as post orders.
  • Respond to security and emergency situations as dispatched or assigned.
  • Assist patients, visitors, and staff by answering questions and providing escorts, directions, and vehicle assists.
  • Complete and submit required Security Reports and activity logs within the assigned shift.
  • Properly operate and care for Security equipment and maintain knowledge of emergency systems and equipment locations and operation.
  • Ensure safe care for patients, staff, and visitors and adhere to Memorial Hermann policies, procedures, and standards relating to time management, supply management, productivity, and quality of service.
  • Meet mandatory and continuing education and skills competency requirements; support department goals; and serve as a preceptor, mentor, and resource to less experienced staff.
  • Model Memorial Hermann service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
  • Perform other duties as assigned.
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