Security Officer II

Sutter Health • San Francisco, CA

4d • $30 - $42

About The Position

Provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers to deliver or receive quality services with minimal threats to their personal well-being and property. Patrols and monitors facility premises; observes and reports suspicious or unauthorized activities and unsafe conditions; manages access and keys; and responds to emergencies. Provides security-related assistance to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Documents facility incidents and coordinates with local law enforcement agencies.

This is a per diem/casual position at CPMC-California Pacific Medical Center Davies. Shifts are varied, eight hours long, and scheduled on variable days, including Saturdays and Sundays. The position is non-exempt and has 0 weekly hours. The stated pay range is $30.35 to $42.48 per hour; compensation may vary based on geographic location and factors such as experience, education, skills, licensure, certifications, training, and organizational needs. Eligible positions also include a comprehensive benefits package, though the posting lists benefits as “No.”

Requirements

• High school diploma or GED.
• Proprietary Private Security Officer (PSO) certification/licensure.
• California BSIS regulatory training: 8 hours of Power to Arrest and Use of Force, 16 hours within 30 days, 16 hours within 6 months, and 8 hours of annual refresher training; initial training totals 40 hours.
• One year of recent relevant experience.
• General knowledge of security officer duties, with the physical and emotional maturity needed to exercise judgment and diplomacy in a healthcare environment.
• Present as approachable, open, professional, and positive.
• Ability to collaborate in a team environment and work with minimal supervision.
• Critical-thinking skills and decisive judgment.
• Ability to follow established procedures and respond effectively to routine and emergent situations.
• Cultural sensitivity and ability to interact respectfully with diverse patient, visitor, and staff populations.
• Ability to write incident reports and read business correspondence and procedure manuals.
• Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
• Ability to perform arithmetic using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and handle situations with a variety of variables and limited standardization.
• Ability to interpret written, oral, diagrammatic, or schedule-form instructions.

Responsibilities

• Patrol and monitor facility premises.
• Observe and report suspicious or unauthorized activities and unsafe conditions.
• Control access and manage keys.
• Respond to emergencies and provide notifications.
• Provide security-related assistance to staff, physicians, patients, and visitors, including monitoring and restraining violent patients.
• Document incidents involving the facility.
• Coordinate with local law enforcement agencies.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED