Security Officer II

Sutter Health•Sacramento, CA

1d•Onsite

About The Position

Provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers. Patrols and monitors facility premises, observes and reports suspicious or unauthorized activity and unsafe conditions, manages access and keys, and responds to emergencies. Provides security assistance to staff, physicians, patients, and visitors, including monitoring and restraining violent patients when necessary. Documents facility incidents and coordinates with local law enforcement agencies. The role includes maintaining awareness of patient privacy and HIPAA requirements and protecting security-sensitive areas. For officers assigned to acute facilities, duties include supporting safety in emergency and behavioral health settings and following infant and pediatric security protocols. This is a regular, part-time, non-exempt position on the night shift, scheduled for 24 hours per week across variable days, with rotating weekends. The role is based at Sutter Medical Center, Sacramento. The listed pay range is $26.43 to $36.99 per hour; actual starting pay may vary based on factors including experience, education, skills, licensure, certifications, training, and organizational needs. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
PSO – Proprietary Private Security Officer certification and California BSIS regulatory training: 8 hours Power to Arrest and Use of Force, 16 hours within 30 days, 16 hours within 6 months, 40 hours total initial training, and 8 hours annual refresher; training is to be verified by the hiring manager.
One year of recent relevant experience.
General knowledge of security officer duties, with the judgment and diplomacy required to work in a healthcare environment.
Ability to work collaboratively with minimal supervision and exercise critical thinking and decisive judgment.
Ability to follow established procedures and respond effectively to routine and emergency situations.
Cultural sensitivity and ability to interact respectfully with diverse patient, visitor, and staff populations.
Ability to write incident reports and read business correspondence and procedure manuals.
Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
Ability to solve practical problems and interpret written, oral, diagrammatic, or schedule-based instructions.

Responsibilities

Conduct interior and exterior patrols to identify risks and deter criminal activity, fire, theft, misuse, or vandalism.
Inspect doors, windows, locks, access points, elevators, and fire escape stairwells; report discrepancies and secure or unlock entrances as scheduled.
Monitor surveillance equipment and inspect buildings, equipment, garages, and access points; report irregularities and escalate access-control issues.
Respond to emergency codes, fire drills, alarms, and calls involving violence, disturbances, combative patients, abductions, bomb threats, suspicious packages, evacuations, and chemical spills.
Use verbal de-escalation and crisis intervention as the primary response to agitated or potentially violent individuals; secure or restrain individuals when reasonable and necessary, and contact local authorities when needed.
Assist police, fire departments, and other local authorities.
Report unusual circumstances and prepare clear, accurate, detailed, and timely incident reports, including relevant observations, actions, outcomes, and witness statements.
Provide professional, service-oriented assistance to patients, visitors, physicians, volunteers, students, and staff; answer general security questions and assist with lost and found items, special needs, routine concerns, wayfinding, and escorts.
Control access to designated security-sensitive areas, including pharmacies, nurseries, behavioral health units, and restricted departments.
At acute facilities, provide a security presence in the emergency department; accept individuals on 5150 and 1799 holds and coordinate with law enforcement during handoff.
Help maintain safe environments in high-risk patient care and behavioral health areas, and respond to infant and pediatric security protocols, including abduction prevention and Code Pink activation.
Provide security education and conduct fire drills as instructed by leadership.
Maintain patient privacy and comply with HIPAA requirements during security activities.