Security Officer I Full time Days/Afternoon

Northwestern Memorial Healthcare•Sycamore, IL
•$20 - $29

About The Position

The Security Officer I reflects Northwestern Medicine’s mission, vision, and values and complies with the organization’s Code of Ethics, Corporate Compliance Program, policies, procedures, guidelines, and applicable regulatory and accreditation standards. Under the direction of Security Leadership, the officer follows established procedures to protect the hospital from theft and damage; protect patients, visitors, Associates, and medical staff; investigate and quell disturbances; and restrain patients when properly directed and assisted by medical or clinical staff. The position requires a professional, competent, approachable, and service-minded presence. The officer works 40 hours per week at 1.0 FTE on a day shift. Compensation is $20–$29 per hour.

Requirements

  • High school diploma or GED.
  • Valid driver’s license.
  • Successful completion of the IAHSS Basic exam within 90 days of hire and maintenance of IAHSS Basic certification.
  • Current Basic Life Support certification through the American Heart Association within 9 months of hire.
  • Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
  • Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and other outside agencies.
  • Writing skills to complete reports and paperwork that meet departmental standards.
  • Physical ability and knowledge to operate a motor vehicle.

Nice To Haves

  • Experience in healthcare security, police work, or military service.
  • Valid FOID card.
  • Associate or bachelor’s degree.

Responsibilities

  • Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
  • Complete descriptive reports for supervisory personnel and notify appropriate city officials, including police and fire, when necessary.
  • Conduct regular foot and mobile patrols of hospital buildings and grounds to protect people and property and prevent unauthorized entry.
  • Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
  • Monitor access control systems, fire and duress alarms, and security video systems.
  • Control traffic to maintain access for emergency vehicles, patients, and visitors, including during incidents and helicopter transports.
  • Secure restricted areas by checking and locking doors on established schedules or as circumstances require.
  • Provide staff escorts to vehicles upon request.
  • Deliver deceased bodies to the morgue and release them to authorized persons in accordance with established policies.
  • Respond to emergency codes according to department-specific guidelines.
  • Alert the department Manager to activities or deviations from departmental standards that may require disciplinary action or follow-up.
  • Enforce hospital policies and procedures as directed.
  • Conduct contraband searches and monitor individuals or situations as needed to support patient and employee safety.
  • Oversee the staff parking permit process and monitor compliance with established policies and procedures.
  • Perform other related duties as assigned.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events
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