Security Officer I, Full Time

Southern Illinois Healthcare•Harrisburg, PA

4d•$18 - $27

About The Position

Protects the organization's employees, patients, visitors, property, and items of value on premises from preventable harm or danger. Maintains general order and responds to disturbances calmly and efficiently, guided by courtesy and established rules and regulations. Detects, corrects, reports, investigates, manages, and mitigates safety and security hazards and violations on hospital campuses and off-site properties using appropriate tools, training, and resources. Assists with Incident Command situations, psychiatric patient evaluations and management, duress alarms, conflict situations, and hazardous materials or waste spills. Responds to and assists with medical emergencies within the scope of the officer's training. The position has Level I, II, and III responsibilities and qualifications. Advancement requirements include specified time on the job, training, FEMA courses, competency assessments, and International Association for Healthcare Security and Safety certifications. Compensation is $18.28 to $27.42, commensurate with experience.

Requirements

High school graduation or equivalent.
Valid Illinois license that meets SIH Driver and Fleet Management requirements.
Basic computer skills.
Ability to read and write detailed reports.
Ability to respond calmly and work efficiently during emergencies and critical confrontations.
Professional and courteous conduct when dealing with staff and members of the public across age groups.
Ability to maintain integrity and honesty when handling confidential information.
Experience with the public in a service environment.
Intermittent hand manipulation; intermittent lifting and carrying of up to 50 pounds and helping restrain or lift a person (requirements may be modified).
Sufficient strength and agility to respond to crisis situations and critical confrontations.
For Level I, obtain Essentials of Aggression Management (EOAM) certification and Taser Energy Weapon Operator Certification within 90 days; complete FEMA IS-906 and IS-907, handcuff training and demonstration under CMS guidelines, and the SIH Security New Hire Orientation Checklist within 90 days.
For Level II, at least 90 days of on-the-job experience; FEMA IS-200.C; completion of all elements of the Competency Assessment for Promotion from Level I to II; and basic certification by the International Association for Healthcare Security and Safety.
For Level III, at least 180 days of on-the-job experience; FEMA IS-100.C, IS-700.B, and IS-800.D; completion of all elements of the Competency Assessment for Promotion from Level II to III; and advanced certification by the International Association for Healthcare Security and Safety.

Nice To Haves

Security experience preferred.

Responsibilities

Serve as a visible physical deterrent to help maintain safety and security.
Detect, correct, report, investigate, manage, and mitigate safety and security hazards and violations on hospital campuses and off-site properties.
Respond quickly to stressful, critical, and emergency situations; assist with Incident Command, psychiatric patient evaluations and management, duress alarms, conflicts, hazardous materials or waste spills, and medical emergencies within the scope of training.
Use the minimum reasonable non-deadly force necessary to establish and maintain control of a subject, consistent with SIH policy and Illinois law.
Prioritize service calls according to urgency and safety needs.
Confront, assess, and detain unauthorized persons as identified.
Patrol buildings and property on foot or by vehicle to deter criminal activity.
Use security monitoring and video surveillance systems to monitor, detect, and respond to security events.
Control parking and traffic flow and enforce parking regulations.
Keep access routes to the Emergency Department and other entrances and exits accessible for patients, visitors, and EMS.
Escort personnel to parking lots and hospital buildings as requested.
Assist visitors and patients with wayfinding and issue resolution.
Provide forensic education to correctional officers and police officers as applicable.
Monitor and enforce visitor pass procedures and monitor radio communications to provide assistance as needed.
Secure and unlock offices and facilities.
Maintain records and prepare accurate incident reports and other security documents using security management software.
Provide secure courier assistance as required.
Assist with helicopter transfers and other patient movement as required.
Operate and maintain the on-site patient transport shuttle when assigned.
Complete and pass focused training, including aggression management, hazardous materials and waste, access controls, and decontamination.
At Level II, investigate thefts and complaints involving potential criminal misconduct, coordinate with law enforcement agencies, use and evaluate access management software, provide video footage as required, and assist correctional officers with forensic patients as requested.
At Level III, serve as a resource for security staff when a Security Supervisor or Lead is absent; mentor staff at a Supervisor or Lead's direction; coordinate work assignments; respond to and mitigate assigned complaints; serve as Safety Officer when Hospital Incident Command is implemented; document Security Lean Daily Management metrics on PCIB; participate in weekly gemba walks; maintain advanced certification; and communicate issues to a Supervisor or Lead.
Perform other duties as assigned.