Security Officer I Full time Nights

Northwestern Memorial Healthcare•DeKalb, IL

About The Position

The Security Officer I works under the direction of Security Leadership and follows Northwestern Medicine policies, procedures, ethical standards, and regulatory requirements. The role protects the hospital from theft and damage and helps ensure the safety of patients, visitors, associates, and medical staff. Officers investigate and respond to incidents and disturbances, conduct foot and mobile patrols, monitor security and alarm systems, control access and traffic, and provide assistance during emergencies. Officers are expected to be professional, approachable, and service-minded.

Requirements

  • High-school diploma or GED.
  • Valid driver’s license.
  • Complete the IAHSS Basic exam within 90 days of hire and maintain IAHSS Basic certification.
  • Maintain current Basic Life Support certification through the American Heart Association within 9 months of hire.
  • Complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire.
  • Interpersonal and communication skills to interact effectively with employees, medical staff, patients, visitors, law enforcement, and other outside agencies.
  • Writing skills sufficient to complete reports and paperwork that meet departmental standards.
  • Physical ability and knowledge to operate a motor vehicle.

Nice To Haves

  • Experience in healthcare security, police work, or military service.
  • Valid FOID card.
  • Associate or bachelor’s degree.

Responsibilities

  • Investigate and quell hospital incidents and disturbances to maintain the security of patients, visitors, and employees.
  • Complete descriptive reports for supervisory personnel and notify appropriate city officials, including police and fire departments, when needed.
  • Conduct regular foot and mobile perimeter and internal patrols of hospital buildings and grounds to protect people and property and prevent unauthorized entry.
  • Investigate hazardous conditions, reported theft, criminal activity, and other reported security or safety issues.
  • Monitor access control, fire and duress alarms, and security video systems.
  • Control traffic to maintain access for emergency vehicles, patients, and visitors, including during incidents and helicopter transports.
  • Secure restricted areas by checking and locking doors according to schedules or special circumstances.
  • Provide escorts for staff to their vehicles upon request.
  • Deliver deceased bodies to the morgue and release them to authorized persons according to established policies.
  • Respond to emergency codes according to department-specific guidelines.
  • Alert the department Manager to activities or deviations from departmental standards that may require disciplinary action or follow-up.
  • Enforce hospital policies and procedures as directed.
  • Conduct contraband searches as needed for patient and employee safety.
  • Monitor individuals or situations as needed to ensure patient and employee safety.
  • Oversee the staff parking permit process and monitor compliance with established policies and procedures.
  • Perform other related duties as assigned.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • A wide range of benefits supporting physical, emotional, and financial well-being and protection against unexpected life events
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