Security Officer Front Desk Agent

Allied Universal • Santa Monica, CA

2d • Onsite

About The Position

As a Security Officer Front Desk Agent in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic technology location where you will serve as the first point of contact at the front desk, helping to manage access, monitor activity, and support security-related operations with professionalism and care. This role offers the chance to deliver outstanding customer service, communicate clearly, and contribute to a people-first team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• A minimum of 2 years of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city issued security-related license is preferred.
• CPR and/or First Aid certification is preferred.
• CPR certification is preferred.
• Comfort using a computer and/or tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, and vendors by carrying out site-specific procedures, access protocols, and front desk responsibilities at a technology-focused location.
• Monitor lobby and reception areas, verify identification and visitor information, and support access control processes for guests, deliveries, and appointments.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel when appropriate.
• Maintain detailed logs, reports, and front desk records related to arrivals, departures, visitor management, and other security-related activity.
• Support a professional front desk presence by answering questions, directing foot traffic, and helping to deter unauthorized access through attentive observation and policy awareness.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED