Security Officer Dispatch Incident Prioritization

Allied Universal•Newark, DE

5d•Onsite

About The Position

Allied Universal is hiring a part-time Security Officer Dispatch Incident Prioritization to support a financial institution in Newark, Delaware. The role coordinates communications, monitors systems and activity, documents incidents, and helps direct responses to security-related needs. The dispatcher serves as a reliable point of contact for employees, visitors, and responding personnel while delivering customer service. The posted schedule is Monday through Friday, 2:00 PM–6:00 PM. The pay rate is $20.00 per hour. The position includes access to a shift-claim platform, paid training, career growth opportunities, a retirement savings plan, and a discounts program.

Requirements

Have 3 or more years of combined law enforcement, military, or security-related experience, or a college degree.
Meet the minimum age requirement: at least 18 for unarmed roles or 21 or older for armed roles.
Have a high school diploma or equivalent.
Undergo a background investigation as a condition of employment.
Undergo a drug screen as a condition of employment, to the extent permitted by law.

Nice To Haves

Comfort using a computer or tablet.
CPR and First Aid certification.
Customer service experience.
Access control and badge experience.

Responsibilities

Provide customer service by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a financial institution.
Receive, prioritize, and dispatch calls for service, alarms, and incident notifications to appropriate personnel in a timely, professional manner.
Monitor communications systems, cameras, alarms, and access-related activity, and document observations and incidents according to site procedures.
Respond calmly and effectively to incidents and critical situations, coordinating with site personnel and emergency responders as needed.
Maintain accurate dispatch logs, incident reports, and shift communications.
Help deter unauthorized activity through timely notification and coordination.