Security Officer Dispatch Coordinator

Allied Universal • Village of Colonie, NY

2d • Onsite

About The Position

As a Security Officer Dispatch Coordinator in Albany, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional in a dynamic retail location, where you will monitor activity, coordinate communications, and help support timely responses to security-related concerns. In this fast-paced role, you will remain engaged, provide outstanding customer service, and contribute to a welcoming environment. Guided by teamwork, integrity, and a people-first culture, you will play an important part in daily operations.

Requirements

• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, tenants, shoppers, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor radio, telephone, alarm, and/or dispatch communications to receive calls for service, prioritize incidents, and relay information to onsite personnel in a calm, problem-solving manner.
• Maintain detailed activity logs, incident reports, and dispatch records, documenting calls, responses, and/or unusual activity at the location.
• Coordinate routine and urgent responses for incidents such as medical calls, disturbances, lost persons, and/or property-related concerns, helping to support timely communication across the location.
• Conduct regular and random patrols around the business and perimeter when assigned. Working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED