Security Officer Dispatch Analyst

Allied Universal • Newark, DE

9d • Onsite

About The Position

As a Security Officer Dispatch Analyst in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch professional at a financial institution location, you will monitor systems, coordinate communications, document activity, and support timely responses to security-related concerns. This role offers the chance to stay engaged, provide outstanding customer service, and work with a team that values being agile, reliable, and innovative. At Allied Universal, you will help put people first while acting with integrity every day.

Requirements

• Have 3 or more years of combined law enforcement, military, and/or security-related experience, or possess a college degree.
• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet preferred.
• Have customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Be comfortable using a computer or tablet preferred.
• Have customer service experience preferred.

Responsibilities

• Provide customer service to staff, visitors, and/or vendors by carrying out site-specific procedures, dispatch-related protocols, and when appropriate, emergency response activities at a financial institution location.
• Monitor alarms, cameras, radio traffic, and/or incoming calls, then document activity and relay information to on-site personnel, supervisors, and/or first responders in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by prioritizing communications, coordinating support, and following post orders and security-related procedures.
• Maintain accurate logs, reports, and dispatch records, including incident details, officer status updates, and key communications related to daily operations.
• Conduct regular and random patrols around the business and perimeter as needed, while supporting security-related operations from the dispatch post.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED