Security Officer Dispatch Communications

Allied Universal • Santa Clara, CA

1d • Onsite

About The Position

As a Security Officer Dispatch Communications in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech and telecommunications location. In this role, you will monitor activity, coordinate communications, document incidents, and help support timely responses to security-related concerns. You will serve as a trusted point of contact while delivering strong customer service. Our agile, reliable, and innovative team puts people first, values teamwork, and acts with integrity every day.

Requirements

• Possess at least 6 months of security-related experience.
• Be comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Ability to lift up to 20 lbs is preferred.
• Access control and/or badge experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to employees, visitors, and contractors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a technology-focused location.
• Monitor communication channels, alarm activity, cameras, and/or other site systems from the dispatch post, then relay information to on-site personnel in a calm, problem-solving manner.
• Receive and document calls for service, incident reports, maintenance concerns, and/or unusual activity, then distribute updates to the appropriate contacts based on site protocols.
• Coordinate responses to incidents, access-related concerns, medical situations, and/or critical events by dispatching the appropriate personnel and maintaining clear records of actions taken.
• Conduct regular and random patrols around the business and perimeter when assigned, with working environments and conditions varying by location and operational needs.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees